Comprehensive Client Support

Click on each phase of our support wheel below to learn more.

HEPURE’S SUPPORT CYCLE

Hepure is committed to your success through comprehensive client support providing innovative, sustainable solutions for your environmental challenges. Contact us and we’ll help you find the right solution for your specific site requirements.

Hepure’s commitment to our client’s success starts with developing a conceptual site model (CSM)—or doing a thorough review of the existing one—and assisting in the selection the appropriate product(s). We make sure that our client understands and is comfortable with the product. We support the delivery of the product to the site and are intimately experienced with the best practices for proper installation. Our commitment continues with a post-installation review of the results and assessment of the product’s success. This experience is then used in the refinement of our best practices in an iterative process that completes the Hepure client support cycle for both product development and field implementation.

Hepure’s support can be reached at any time by email at support@hepure.com or by calling 866-727-4776 x3.

Contact us and we’ll help ensure that you and your client get the remediation outcome you are expecting. That is our commitment.

Call now 866-727-4776 Request a quote